Cloud PBX



Carrier grade hosted Cloud PBX solutions for single or multi-site offices.

Cloud PBX (Private Branch Exchange) is a virtual telephone system that uses cloud computing technology to manage and route telephone calls to individual users or groups within an organization. It operates as a centralized phone system, eliminating the need for physical PBX equipment and allowing for flexible management and scalability. Cloud PBX provides features such as call forwarding, voicemail, conference calling, and automated receptionist, among others. It is accessible from anywhere with an internet connection and can be used with a variety of devices, including desktop phones, softphones, and mobile devices

  • Keep your existing phone numbers and get unlimited local, national, mobile, 1300, 13, 1800 calls
  • Call queues Auto-attendant/digital receptionist, Hunt groups, Voicemail, Support for remote working, Conference rooms
  • Professional MOH recordings,
  • Professional Message & Auto Attendant recording
  • Provisioning & Self-Management via our Portal
  • On-going software / Firmware Updates, Unlimited remote programming, Unlimited Help Desk & Phone Support

Unified Communications as a Service (UCaaS)

UCaaS (Unified Communications as a Service) is a cloud-based solution that integrates various communication tools such as voice and video conferencing, instant messaging, and collaboration tools into one seamless platform. This makes it easier for businesses to manage their communication needs and streamline their operations.

Key benefits of UCaaS include increased productivity, flexibility, cost-effectiveness, scalability, and improved team collaboration. UCaaS allows employees to work from anywhere, at any time, on any device, and still have access to all the tools they need to be productive.

UCaaS also reduces the need for expensive on-premise hardware and maintenance costs, as all the services are delivered through the cloud. This makes it an ideal solution for small and medium-sized businesses who want to take advantage of enterprise-level technology without the associated costs.

Investing in UCaaS is a smart move for businesses looking to improve their communication and collaboration capabilities while staying ahead of the technology curve. Get in touch with a us today to find out how they can help your business grow and succeed.

Business SIP

SIP Trunking is a cost-effective and scalable communication solution for businesses. It enables companies to make and receive voice and multimedia communications through their IP network, eliminating the need for traditional telephone lines.

With SIP Trunking, businesses can benefit from:

  • Cost savings: SIP Trunking can significantly reduce monthly phone bills as compared to traditional telephone lines.
  • Scalability: SIP Trunking can easily be scaled up or down according to the company’s communication needs.
  • Flexibility: SIP Trunking can be integrated with existing PBX systems, providing businesses with flexibility and customization options.
  • Improved reliability: SIP Trunking uses the internet, making it less vulnerable to traditional telecommunication issues like line cuts.
  • Enhanced functionality: SIP Trunking supports advanced features like call forwarding, call waiting, and voicemail, among others.

Upgrade to SIP Trunking and enjoy improved communication, reduced costs, and increased flexibility for your business.

Microsoft Teams

Microsoft Teams is a powerful collaboration platform that brings people, conversations, and content together in one place. With Microsoft Teams, teams can work together from anywhere and on any device, making it easier to get things done and stay connected.

Some of the key features of Microsoft Teams include:

  • Chat and collaboration: With Microsoft Teams, you can chat with colleagues and work together on files, all in one place.
  • Video and audio conferencing: Teams offers high-quality video and audio conferencing, allowing you to have virtual face-to-face meetings with anyone, anywhere.
  • Customization: Microsoft Teams is highly customizable, allowing you to personalize your workspace and create a unique experience that fits your needs.
  • Integration with Microsoft 365: Teams integrates seamlessly with other Microsoft 365 tools, such as Word, Excel, and SharePoint, making it easier to work on projects and share content.
  • Secure and compliant: Teams is built with security and compliance in mind, giving you the peace of mind you need to focus on your work.

Overall, Microsoft Teams is an all-in-one collaboration platform that helps teams work more effectively, stay connected, and get things done. Whether you’re working from the office, from home, or on the go, Teams has you covered.

Teams & 3CX

Microsoft Teams and 3CX Integration

The Ultimate Collaboration Solution for Businesses

Microsoft Teams is a powerful collaboration platform for businesses, providing seamless communication and collaboration for teams across the globe. But what happens when your business needs more advanced features like PBX functionality, call management, and unified messaging? That’s where 3CX comes in.

The integration of Microsoft Teams with 3CX takes collaboration to the next level. 3CX is a versatile PBX system that integrates with Microsoft Teams, offering advanced call management features, such as call forwarding, call recording, and unified messaging. This means that teams can continue to use Microsoft Teams as their go-to collaboration platform while enjoying the benefits of a fully-functional PBX system.

With Microsoft Teams and 3CX integration, businesses can benefit from increased efficiency, improved communication, and reduced costs. Teams can work more effectively and efficiently, as they have access to all the tools they need in one place. This results in improved productivity and a more streamlined workflow.

Moreover, the integration also helps reduce costs, as businesses no longer need to invest in separate PBX and collaboration systems. This leads to lower costs and more cost-effective communication solutions for businesses of all sizes.

In conclusion, Microsoft Teams and 3CX integration is the ultimate collaboration solution for businesses, offering increased efficiency, improved communication, and reduced costs. With the integration, teams can work more effectively, efficiently, and collaboratively, leading to improved productivity and a more streamlined workflow.

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Tech doesn’t stand still

Make sure you’re prepared for upcoming innovations. Rely on our indepth knowledge to future-proof your business and ensure you can evolve digitally.  

Be cloud confident

Safeguarding and storage of data is essential to businesses of all sizes. We ensure your cloud connectivity is 100% secure.

Power to collaborate

Enable team members and clients to connect in the office, on the move, or working remotely with customised collaboration.


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About Us

Coretel is a telecommunications-based wholesale and retail company serving the whole of Australia. Our specialised team provides a one-stop shop for internet and telephone services, including customised advice, installation, set-up, programming and support.


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